Trust, Ethics, and Security

💙 Our Fundamental Commitment

We don't sell data.
We don't surveil.
We accompany.

Every technical decision stems from a firm and non-negotiable commitment. Technology must be at the service of human wellbeing, never the other way around.

At CuidadIA, we understand that responsible innovation requires setting clear boundaries. That is why we have built a system that prioritises respect and dignity above any technical capability.

"Technology is not measured by what it can do, but by what it decides not to do out of respect."

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🎙️ Voice Privacy

Zero permanent recordings

Conversations are processed in real-time exclusively for functional analysis, and voice files are deleted immediately. We do not store recordings nor create audio histories.

Intimacy is sacred.

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Real-Time Processing

Immediate analysis without permanent audio storage. Each interaction is ephemeral and private, processed in the moment and discarded immediately.

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Automatic Deletion

This approach ensures that each interaction remains private, respecting the confidentiality of conversations without compromising functionality.

Automatic audio deletion
No voice histories
Privacy guaranteed by design

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📵 Home Free of Surveillance

No cameras or intrusive microphones

We believe in homes free of surveillance. CuidadIA operates without cameras and without ambient microphones listening to what happens inside the house.

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Discrete Sensors

Detect mobility patterns without capturing images or sound. Your home remains your private space.

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Respectful Monitoring

Hydration and temperature control without invading privacy. Only functional data, never personal.

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Ethical IoT Integration

Connected technology that respects private spaces. Designed from the start with privacy as its foundation.

Detect → Analyse → Alert

When integrated with the IoT ecosystem, sensors are limited to detecting patterns of mobility, hydration, or temperature, without capturing images or sound at any time.

🔐 Technical Security

Banking-level encryption

Security is not an add-on — it is the foundation.

We apply end-to-end encryption, both for data in transit and at rest, using standards equivalent to those of financial entities to guarantee total information protection.

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TLS 1.3 — Encryption in transit

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AES-256 — Encryption at rest

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Financial-level standards — The same protocols used by the world's most secure banks

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⚖️ Regulatory Compliance

Privacy and consent according to GDPR

GDPR compliance is not just a legal obligation — it is our ethical commitment to every person who trusts us.

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Strict Compliance

We guarantee the rights of access, rectification, and deletion of data, without exceptions. Full compliance with the European General Data Protection Regulation.

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Double Consent

All data processing requires explicit permission from both the older adult and their guardian or legal responsible party. No exceptions.

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Alerts with Criteria

We only notify when there is a confirmed real risk, avoiding unnecessary alarms and the anxiety they generate in families.

👤 Your Rights

Total control over your information

GDPR compliance is not just a legal obligation — it is our ethical commitment. Each user maintains absolute control over their personal data.

✓ Immediate access to all your information
✓ Rectification of data at any time
✓ Right to be forgotten guaranteed
✓ Total transparency in data use

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Trust, Ethics, and Security:Our Commitment

We don't sell data.We don't surveil.We accompany.