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CuidadIA's assistant
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CuidadIA's assistant
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CuidadIA has been designed to operate in public and corporate ecosystems where information management requires criteria of traceability, control, and explainability.
It is not just about complying with regulations, but about building systems that can be understood, audited, and improved by the institutions that implement them. Every technical decision at CuidadIA is oriented towards ensuring that data serves the care of people, not other purposes.
The CuidadIA ecosystem is structured in auditable functional layers. Each stage is defined, documented, and traceable.
Initial collection of information from authorised devices and certified channels.
Data treatment in protected and certified environments with end-to-end encryption.
Intelligent interpretation based on defined patterns and protocols. No clinical diagnosis — only wellbeing analysis.
Conversion of data into useful metrics for institutional management and decision-making.
Automated or assisted response according to criteria established by the organisation.
Data lifecycle management according to current regulations (GDPR, EU AI Act).
CuidadIA implements a governance framework that facilitates regulatory compliance and integration into existing administrative structures.
Clear and limited purpose for each data process.
Nominal assignment of ownership at each phase.
Differentiated permissions based on role and need.
Defined deadlines for retention and deletion.
Protocols to protect identities when appropriate.
Audit and continuous control tools.
The system operates with a role-based permission scheme. Each profile accesses only the information necessary for their function.
Access to direct intervention information.
Aggregated view and team management.
Strategic indicators and regulatory compliance.
System administration and auditing.
Each profile accesses only the information necessary for their function, avoiding unnecessary exposures and guaranteeing proportional use of data.
The information generated by CuidadIA is translated into KPIs and metrics useful for organisations to evaluate programmes, optimise resources, and justify public decisions.
Measurement of use and participation in the service.
Monitoring of patterns and changes over time.
Record of wellbeing events requiring attention.
Evaluation of the operational efficiency of the service.
Territorial and population scope of the programme.
Assessment of the benefit generated in the community.
CuidadIA is ready to integrate with existing platforms, avoiding duplicities and facilitating incorporation into the digital ecosystem of each entity.
Real-time visualisation of key metrics for managers and programme leaders.
Standard formats for external analysis and institutional activity reports.
Programmatic connection with other management systems, social service platforms, or ERPs.
Periodic generation of documentation for funders, audits, and accountability.
Deployment on certified public infrastructures. Compatible with major cloud providers used by Spanish and European public administrations.
Critical processes have professional supervision. Technology supports detection and analysis, but final decisions correspond to responsible people within the organisation.
Every decision affecting a person has an identifiable human responsible within the organisation.
The entire data lifecycle is recorded, allowing the reconstruction of any decision process.
The system operates in accordance with legal frameworks and care policies of each administration.
An explainable and auditable system generates the trust necessary for sustained adoption of the service.
Municipal social services and local care programmes.
Inter-municipal collaboration and shared resource management.
Initiatives for dependency, teleassistance, and community care.
Funding and development under community frameworks.
Mixed models of social service provision.
Innovation ecosystems for active ageing.