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Everything you need to know

We answer the most common questions about CuidadIA, ANA, and our way of understanding care.

๐Ÿ’ก About Our Vision

It is not a metaphor. It is our work methodology: we design algorithms that do not just process cold data, but are capable of identifying emotional patterns and subtle human needs. It is applying the rigour of engineering to protect the warmth of life.

Absolutely not. Our approach consists of rejecting the idea that a machine can replace human affection. CuidadIA is built to free caregivers from mechanical tasks and constant surveillance, allowing them to focus on what they do best: giving affection and human presence.

๐Ÿ”’ About Technology and Security

Ethics is not an accessory โ€” it is our foundation. We apply Privacy by Design: data is processed securely and anonymously, strictly complying with GDPR and international standards. Only critical information reaches the right hands at the right time.

On the contrary. The new standard of care we propose seeks invisibility. We want technology to protect without getting in the way, eliminating the feeling of constant surveillance and returning autonomy and dignity to the person's environment.

No. ANA does not store voice recordings. Conversations are processed in real time to generate wellbeing alerts and daily reports, but no audio is retained. The system complies with GDPR and TLS 1.3 + AES-256 encryption is applied at all times.

๐Ÿš€ About Value and Implementation

Most systems are reactive โ€” they wait for something to happen before raising an alert. CuidadIA is proactive: our AI detects anomalies before they become emergencies. We do not just "watch"; we "understand" the context of care.

It is aimed at all those leading the change: municipalities, insurers, telecare networks, companies with employee benefit programmes, and public administrations that understand that technology is the best ally for humanising their services.

No. ANA calls from any existing landline or mobile phone. No smartphone, no app, no internet connection required. The technology adapts to the person โ€” not the person to the technology.

ANA is available in 26 languages, with unlimited simultaneous call capacity. This is especially relevant for municipalities with international residents or companies with diverse workforces.

Do you have more questions?

Write to us directly. We will respond in less than 24 hours.